This English version is provided for your information. In case of any discrepancy, the French version prevails.
The trust you place in us when you visit our website and ask us to plan your trip to Costa Rica is a commitment for us. This page brings together all the legal information about the website publisher, the terms of use and our privacy policy. Please read it carefully.
Trade name: Vacances au Costa Rica
Operator: Vincent Van de Velde, sole proprietorship under Costa Rican law
Tourism registration with the Costa Rican Tourism Institute (ICT): no. 1883-2014
Publication director: Vincent Van de Velde
Address: Residencial San Agustín, casa 18B, San Francisco de Heredia, Heredia 40303, Costa Rica
Phone and WhatsApp: +506 8327-9335
Email: info@vacancesaucostarica.com
Website: vacancesaucostarica.com
Vacances au Costa Rica is a local inbound travel agency based in Costa Rica since 2014, specializing in designing and organizing tailor-made trips in Costa Rica.
The website is hosted by GoDaddy.com, LLC, 2155 E. GoDaddy Way, Tempe, AZ 85284, United States (godaddy.com). It is served through the content delivery and security network of Cloudflare, Inc., 101 Townsend Street, San Francisco, CA 94107, United States (cloudflare.com).
All content on the www.vacancesaucostarica.com website — texts, photographs, illustrations, logos, videos, graphic design and any other element — is the exclusive property of Vacances au Costa Rica or its partners and is protected by the applicable intellectual property laws. Any reproduction, representation, distribution, modification or use, in whole or in part, of this content without the prior written consent of Vacances au Costa Rica is strictly prohibited and would constitute an infringement liable to prosecution.
Third-party trademarks, trade names and logos mentioned on this website remain the property of their respective owners and may not be used without their prior consent.
Vacances au Costa Rica strives to keep the information published on this website as accurate and up to date as possible. Practical information (entry requirements, seasons, opening hours, partners’ prices, road conditions) may change with local regulations, the weather or the services offered; please check it with us before you travel. However, we cannot be held liable for errors or omissions, temporary interruptions of access to the website, or any direct or indirect damage resulting from the use of the information presented.
Links on this website may lead to third-party websites over which Vacances au Costa Rica has no control. We accept no responsibility for the content of these external websites.
Version in force as of October 21, 2026.
This policy explains what personal data we collect, why, with whom it is shared, how long we keep it and how to exercise your rights. The data controller is Vacances au Costa Rica (Vincent Van de Velde), whose contact details are given in section I.
When you fill in a quote or contact form, or write to us by email or WhatsApp, you send us information such as your name, email address, phone number, country and the details of your travel plans (dates, number of travelers, children’s ages, wishes, budget). If you book, we also collect what is needed to organize the trip: names as they appear on passports, dates of birth, flight details, driver’s license number for vehicle rental and, if you choose to tell us, any special needs (diet, mobility).
This data is used to answer your request, prepare your proposal, and then organize and follow up on your trip. It is processed on the basis of your request and of the travel contract.
With your consent, given through the cookie banner, we use audience measurement and advertising tools: Google Analytics, Google Tag Manager and Google Ads conversion tracking, Microsoft Clarity (which records clicks, scrolling and movements on the pages in pseudonymized form to improve usability) and Metricool. These tools use online identifiers: the data collected does not identify you by name, but it is not anonymous in the strict sense. You can refuse or withdraw your consent at any time, without affecting your access to the website.
Other services work regardless of this choice because they are necessary for the website: Google reCAPTCHA, which protects our forms against automated submissions, and Cloudflare, which keeps the website secure and fast. The customer reviews shown on the website are provided by Trustindex. The detailed list of cookies, with their purpose and duration, is given in our cookie policy. You can change your choices at any time with the “Manage consent” button at the bottom of each page, or in your browser settings.
Vacances au Costa Rica neither sells nor rents your personal data. It is passed on only to the people and services who need it:
Our agency is established in Costa Rica, and several of our technical providers are located in the United States. Your data is therefore processed outside the European Union, Switzerland and Canada. We favor providers that offer recognized safeguards, such as the European Commission’s standard contractual clauses or participation in the EU–US Data Privacy Framework, and we limit transfers to what is necessary for your trip.
You may ask to access your data, have it corrected or erased, restrict its use, object to its processing, receive it in a reusable format (portability), and withdraw any consent given at any time. Write to us at info@vacancesaucostarica.com: we reply within one month. These rights are recognized by Costa Rican Law no. 8968 on the protection of individuals with regard to the processing of their personal data and, depending on where you live, by the General Data Protection Regulation (GDPR) or the Swiss data protection act. If you believe your rights are not being respected, you may contact the authority in your country: the CNIL in France, the Data Protection Authority in Belgium, the Federal Data Protection and Information Commissioner in Switzerland, the Office of the Privacy Commissioner of Canada, or the Agency for the Protection of Inhabitants’ Data (PRODHAB) in Costa Rica.
The website is served over an encrypted connection (HTTPS) and our forms are protected against automated submissions. Access to your files is restricted to our team.
This policy may change, in particular with regulations or our tools. Any update is published on this page with its date.
For any question about this legal notice or our privacy policy, you can contact us at: info@vacancesaucostarica.com
A question about your data?
We reply in English within one month at most.
